Shipping policy

Shipping Policy:

For people living in Antwerp we offer pick up at our Mercato.

Location: Zirkstraat 17, office, 2000 Antwerpen, Belgium

If you live outside Antwerp or due to mobility reasons you can't do a pick up we offer a shipping service in Belgium and The Netherlands via DPD.

Can I try before I buy?

We don’t provide sampling.  

Returns or Exchanges

It is not possible to return picked up or send goods. We cannot guarantee the safety of the good once they've left our Mercato. Do you wish to cancel your order before picking up, get in touch with us via our contact form or reply to your confirmation e-mail.

Damages

Did your package get damage during the shipping process? Please contact us: michelle@culasarsa.com

We are not liable for any damages that occurred after you picked up your order. We package the goods according to their needs.